Privacy Policy

At Makalu Dog Chew , we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By accessing our website, www.makaludogchew.com (the "Site"), or using our products and services ("Services"), you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Provided by you during account creation, order placement, newsletter subscriptions, or customer service inquiries. This includes your name, email, phone number, shipping/billing address, and payment details.
  • Device and Usage Information: Automatically collected data such as your IP address, browser type, operating system, referring URLs, pages viewed, and access times.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Provide, maintain, and improve our Services.
  • Communicate about your orders, account, or inquiries.
  • Send promotional offers and newsletters.
  • Detect and prevent fraudulent activities.
  • Comply with legal requirements.

3. Sharing Your Information

We may share your personal information with:

  • Third-Party Service Providers: Payment processors, shipping carriers, and marketing agencies.
  • Legal Authorities: When required by law or to protect our rights and the rights of others.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve user experience and optimize our website.

  • You can manage cookie preferences in your browser settings.
  • Disabling cookies may limit functionality on our Site.

5. Data Security

We take reasonable measures to protect your data from unauthorized access or misuse. However, no internet-based system is entirely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from anyone under this age.

7. Updates to the Privacy Policy

We may update this policy periodically. Significant changes will be communicated via a notice on our Site or through email.

8. Contact Us

For questions about this Privacy Policy or our data practices, email us at contact@makaludogchew.com.

By using our Site and Services, you confirm that you have read, understood, and agree to this Privacy Policy.